What happened to quality control?’ Vegan passenger served butter and cheese on British Airways flight – The Independent

A British Airways passenger who requested a special vegan meal was served it with butter and cheese.

Markwas travelling on British Airways flight BA288 on 1 March from Phoenix, US, to London Heathrow.

He tweeted a picture of his VGML vegan meal, which had a special meal sticker on it, next to a butter sachet and cheddar cheese triangle.

Sharing the full story, not just the headlines

He captioned the image: 15 years ago I would have expected it, but youre *still* serving cheese and butter with VGMLs at a time when veganism has never been so popular and well catered for elsewhere.

What happened to quality control and crew awareness?

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Avianca's idea of a vegetarian meal was an apple and a pear on board one flight.

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Emirates served this disappointing Cajun chicken and cheese sandwich on a flight to Dubai

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Martin Pavelka was handed this banana, complete with "gluten-free" label, as his inflight meal on an ANA service from Tokyo to Sydney.

Martin Pavelka/Evening Standard

Oman Air's finest: presenting something approximating a mushroom sandwich on a flight to Heathrow.

Nick Boulos

Aegean Airways served up some raw pepper and carrot sticks as its veggie option on one flight.

musterknabe

An Air India passenger wasn't impressed when she found this in the business class lounge.

Twitter/Harinder Baweja

Not everyone turns their nose up at plane food - this Urumqi flight attendant was suspended after a video of her eating leftovers went viral.

Viral Press

A cockroach was found in an Air India breakfast meal.

Twitter/Manoj Khandekar

Avianca's idea of a vegetarian meal was an apple and a pear on board one flight.

Twitter/Steve Hogarty

Emirates served this disappointing Cajun chicken and cheese sandwich on a flight to Dubai

Paul Carlin

Martin Pavelka was handed this banana, complete with "gluten-free" label, as his inflight meal on an ANA service from Tokyo to Sydney.

Martin Pavelka/Evening Standard

Oman Air's finest: presenting something approximating a mushroom sandwich on a flight to Heathrow.

Nick Boulos

Aegean Airways served up some raw pepper and carrot sticks as its veggie option on one flight.

musterknabe

An Air India passenger wasn't impressed when she found this in the business class lounge.

Twitter/Harinder Baweja

Not everyone turns their nose up at plane food - this Urumqi flight attendant was suspended after a video of her eating leftovers went viral.

Viral Press

British Airways responded: Were sorry you were given dairy products with your vegan meal, Mark. Were grateful youve made us aware of this.

A British Airways spokesperson told The Independent: We take pride in delivering thousands of special meals daily to our customers across the globe to the highest of standards. We are extremely sorry that our customer has had a negative experience. The reported issue is being investigated with our catering partner and we will take action to ensure this does not occur in the future.

Veganism is not just a diet, but a deeply held ethical conviction that harming animals is wrong, so it can be really upsetting for a vegan to be given animal products when they have specifically ordered a vegan option, Matt Turner, spokesperson for The Vegan Society, told The Independent.

Vegan meals often have to be ordered in advance and sometimes dont make it on board the plane. We are campaigning to see a vegan option added to standard inflight menus across the board so that everyone has the choice to order them.

Vegan passengers should always be able to fly with ease and confidence that they will be catered for.

Its not the first time a passenger with dietary requirements has been served an inadequate inflight meal.

Last November, a newlywed returning from his honeymoon was left hungry and disappointed after Tui failed to provide a gluten-free meal for him on the 10-hour flight home.

James Howe had paid for premium seats and pre-booked special meals as he suffers from coeliac disease, meaning he cant process gluten.

However, the 39-year-old from Watford was given just popcorn and crisps to survive the long-haul flight from Cancun, Mexico to Gatwick airport on 18 October.

In 2018, a vegan passenger was left feeling distressed and humiliated after it transpired there were no vegan meals available onboard her flight from Manchester to New Yorks John F Kennedy airport.

Trilby Harrison, 54, was given nothing but nuts and crisps to eat during the seven-hour Thomas Cook flight on 15 October, despite having prebooked a vegan meal through tour operator Gotogate.

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What happened to quality control?' Vegan passenger served butter and cheese on British Airways flight - The Independent

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